Privacy Policy

VOXX LAB values your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiries, or interact with our products and services. By using our website, you agree to the terms mentioned in this Privacy Policy.

When you contact us, request a quotation, submit an inquiry, or communicate with us through forms or email, we may collect:

• Full Name
• Company / Institution Name
• Phone Number
• Email Address
• City / Location
• Product Inquiry Details
• Any information voluntarily submitted by you

We may automatically collect certain technical information when you visit our website, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Pages Visited
• Date & Time of Visit

This information helps us improve website performance and user experience.

VOXX LAB may use your information for the following purposes:

• To respond to inquiries and quotation requests
• To provide product information and customer support
• To improve our website, services, and user experience
• To communicate regarding products, services, and updates
• To process business inquiries and orders
• To maintain internal records and documentation
• To improve website security and prevent unauthorized activities

We do not sell, rent, or trade your personal information to third parties.

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us:

• Understand user behavior
• Improve website functionality
• Remember user preferences
• Analyze website performance

Users may choose to disable cookies through their browser settings; however, some website features may not function properly.

VOXX LAB takes reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to use commercially acceptable methods to protect your information, no online transmission or electronic storage system can be guaranteed to be 100% secure.

Our website may contain links to external or third-party websites for additional information or convenience. VOXX LAB is not responsible for the privacy practices, content, or policies of these external websites. Users are encouraged to review the privacy policies of third-party websites separately.

We may share information only in the following situations:

• When required by law or legal authorities
• To protect our legal rights or business interests
• With trusted service providers assisting in website operations or communication, under confidentiality obligations

We do not share customer information for marketing or resale purposes.

When users submit inquiry forms or contact us through the website, the provided information may be used to communicate regarding:

• Product availability
• Quotations
• Technical support
• Order-related discussions
• Customer assistance

VOXX LAB may contact users via phone, email, or other communication methods based on submitted inquiries.

Our website and services are intended for businesses, educational institutions, laboratories, and professional users. We do not knowingly collect personal information from children under the age of 13.

Users may request to:

• Access their personal information
• Correct inaccurate information
• Request deletion of personal data
• Withdraw communication consent

Requests can be made through the contact details mentioned below.

VOXX LAB reserves the right to update or modify this Privacy Policy at any time without prior notice. Users are encouraged to review this page periodically for any updates.